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Thursday, February 4, 2010

Webinar fix

If you could see me now, I am so excited and just jumping out of my chair.  Kevin Klar of Creative Memories came to the rescue with the link that would fix our webinars.

If you have been one of the people that use Windows 7 and the webinars are not working and the error you get is “video codec error,” here is the fix.

Click this link G2M3 download, then click the “Install GotToMeeting Codec”  You will then be able to view every webinar on this website. 

A HUGE thank you to Kevin Klar!!!

4 comments:

Andrea C said...

I am one that was having problems with that, and I thank you (and Kevin).

Cathie Owens said...

Andrea, so glad it worked for you too. Yea Kevin!!!!

RE said...

Cathie,

Very much appreciate the tip regarding Webinar Fix.

Installing GoToMeeting Codec does enable one to view all the CM Webinars, which is great, but the monthly fee following the 30-day free trial is $99.

I understand that there are reputable companies like GoToMeeting.com that offer free codec downloads. Perhaps, someone reading this blog is familiar with such a website and could post on this blog page.

Thank you!
Renee P.

RE said...

Cathie,

Very much appreciate the tip regarding Webinar Fix.

Installing GoToMeeting Codec does enable one to view all the CM Webinars, which is great, but the monthly fee following the 30-day free trial is $99.

I understand that there are reputable companies like GoToMeeting.com that offer free codec downloads. Perhaps, someone reading this blog is familiar with such a website and could post on this blog page.

Thank you!
Renee P.